Privacy Policy


Privacy Policy for DiboPay Digital Wallet Application

Effective Date: 18-May-2023

At DiboPay, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our digital wallet application (the "App"). Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By using our App, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information: When you create an account with our App, we may collect certain personal information, including your name, email address, phone number, and in some cases, identification documents. This information is necessary to provide you with the full functionality of the App.

1.2 Financial Information: To facilitate transactions within the App, such as deposits, withdrawals, and payments, we may collect certain financial information, such as cryptocurrency wallet addresses, transaction history, and related account details. We use this information solely for transaction processing purposes and to ensure the security of your funds.

1.3 Usage Information: We may collect information about how you interact with the App, including your device information, IP address, browser type, operating system, and usage patterns. This data helps us understand and enhance the user experience, improve our services, and optimize our security measures.

Use of Information

2.1 Providing and Improving Services: We use the information we collect to operate, maintain, and enhance our App's functionality and services. This includes processing your transactions, facilitating cryptocurrency deposits and withdrawals, and enabling peer-to-peer transfers and payments.

2.2 Communications: We may use your contact information to send you important updates, notifications, and promotional messages about our App, including new features, service changes, and security alerts. You can manage your communication preferences through the App's settings or by contacting our customer support.

2.3 Legal Compliance: We may use your personal information as required by applicable laws, regulations, or legal proceedings. This includes verifying your identity, preventing fraud, investigating potential violations, and responding to lawful requests from government authorities or other third parties.

Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering and improving our services. These service providers may have access to your personal information but are bound by strict confidentiality obligations and may only use the data in accordance with this Privacy Policy.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via prominent notice on our App and provide choices regarding your information in such transactions.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include using encryption, implementing access controls, and regularly monitoring our systems for potential vulnerabilities and attacks. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your data when it is no longer needed.


Your Choices

Account Settings: You may review and update your account information by accessing the settings within the App.